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Terms of Service

How many hours each week does your computer take from your productive business time due to not working how it should? Did you know that poor computer speed could be caused by anything from an obstructed fan through to a corrupted hard drive? Knowing how to solve these problems can literally save you time and money ~ knowing how to fix them is what we do.


Where possible, supply of your server, computer or notebook will be immediate. Items that do not require manufacturing can generally be provided within five (5) working days from the date of your order. However, if the system requires a special configuration it may take longer.


Computer systems distributed by Newcastle Computer Wizards are covered by a 12 Month Manufacturers warranty that is "Return To Base" from the date of invoice to you unless otherwise stated.

1, 2 and 3 year on-site underwritten warranty is also available upon request.

Third party items such as printer are covered by the respective distributors or manufacturers warranty. These must also be returned to our office for repair.

Payment Terms

Payments for products quoted is required prior to ordering. All prices are exclusive of GST unless stated otherwise.