No request too big... or too small!
When you think of your home computer, laptop or desktop, do you think of lifestyle? Or maybe your home has a home office? In either case there's no need to settle for a mere "workhorse" when you can choose an option that also feeds your lifestyle, leisure and social experiences too.
Newcastle Computer Wizards cater to the IT needs of a vast number of consumers providing sales, service and support for students and teachers, home business operators, gamers and bloggers just to name a few. There are more home IT needs than people realise especially with regards to selecting an appropriate system, configuring internet access and virus removal.
We encourage you to explore your home IT options by inviting you to visit our showroom and workshop and talking to one of our IT specialists for advice.
Newcastle Computer Wizards modern onsite workshop, is one of the biggest in the Hunter and staffed by our own expert technicians technicians who carry out all our repairs and/or upgrades in house.
Having our own dedicated workshop with our own technicians means that we can have complete control over all aspects of your repair and/or upgrade. This way we can be certain that everything; from the drivers, the software, the operating system, down to the last nut and bolt, has been included, so that when you collect or we deliver and reinstall your computer equipment, it functions correctly and reliably from the moment it is first turned on.
Newcastle Computer Wizards maintains a huge inventory of new parts in stock at all times which enables our technicians to carry out your work in the quickest possible timeframe.
We also have a stock of older legacy and superseded new parts, which allows us to repair older desktop machines and laptops. However, please be aware that some older parts are now no longer available new, and as such we may have to source used parts.
Newcastle Computer Wizards offers an onsite residential repair service for your home computers.
One of our fully qualified expert technicians will come to your home, at a time convenient for you, and repair most of your computer issues for you right on the spot. Our technicians carry a range of common parts with them which allows to them to perform most repairs onsite. If the parts required to solve your problem are something that the technician does not have on hand, they will arrange to obtain the required parts, book a return visit and install them for you onsite.
Understandably, there are some repairs that we cannot perform in your home. If an onsite repair is not possible, our technician will advise you, and as part of the service, take your computer back to our workshop for repair, and then return and re-install it. See our Terms of Service.
We can also arrange for replacement loans machines if required. (Subject to availability).
Viruses, spyware, malware, etc. are unfortunately a fact of life with our online and connected lifestyle. Identity theft is on the rise every day and on average a new type of 'parasite' capable of causing serious computer problems or robbing you of your online identity is released every two to three minutes.
Newcastle Computer Wizards, can remove these nasties and return your system to an uninfected state. We take your computer system seriously, we do not just remove your infections, we offer you solutions to minimise the problems reoccurring.
If your computer is crashing or freezing, running slow, has 'pop up' advertising appearing or your web browser has hijacked, there is a possibility that you have been infected.
Newcastle Computer Wizards, will endeavour to clean your system without any loss of data.
Newcastle Computer Wizards can custom-build your new computer system to your exact specifications or offer you a wide range of 'brand-name' computers. If you want a system to play the latest 3D games, or you just need a system to write your great novel and casually surf the Internet, Newcastle Computer Wizards will have a solution for you.
If you are looking at upgrading your existing system with a newer graphics card, more system memory, a bigger or second hard drive or a faster processor, Newcastle Computer Wizards can help. All upgrades are carried out by our own fully qualified technicians in own workshop.
All of our custom-built computer systems and upgrades are assembled and 'bench-tested' in our own workshop prior to delivery to our clients. PC's and laptops that we source from our wide range of suppliers, are also 'bench-tested' and any issues corrected, before delivery to ensure that they are trouble-free and reliable.
Having our own dedicated workshop with our own technicians means that we can have complete control over all aspects of your new system or repair/upgrade. This way we can be certain that everything; from the drivers, the software, the operating system, down to the last nut and bolt, has been included, so that when you collect or we deliver and install your computer equipment, it functions correctly and reliably from the moment it is first turned on.