Customer Support Need Help Now? FAQs Teamviewer Teamviewer The support technicians at Newcastle Computer Wizards use Teamviewer for all remote support connections, as the customer module requires no installation and does not modify any files on your computer.
 
If your support technician asks you to download the customer module for Teamviewer, please click on this link:
 
TEAMVIEWER
 
to begin the download process.

The support technician who is handling your support job, will guide you through the entire download process and once completed will provide instructions on how to operate the software to allow them to access your computer securely and safely.
 
Once connected with our technician, you will be able to see everything that is being done to your computer right on your own monitor.
 
Should you have any queries about Teamviewer or our remote customer support, please do not hesitate to contact us.
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Newcastle Computer Wizards 
182 Parry St Newcastle West 2302 
Phone: 02 4957 9788
Office hours:
Mon - Fri: 8:30 am to 5:30 pm
Sat : 10:00 am to 2:00 pm
Sun: Closed
After hours: By arrangement