Newcastle Computer Wizards - Computers | Hosted Exchange Server 2010 | Onsite Support | Servers | Networks

Remote Support As well as onsite support, Newcastle Computer Wizards, can also provide remote support to your business via our dedicated ultra high-speed internet connection.

Remote support allows us to securely access your server and/or computers from our office. With remote support we can diagnose, monitor and troubleshoot any issues you are having, as well as update and configure your systems for optimal performance and reliability.

Understandably, there are some tasks that require us to have physical access to your systems, but in a majority of cases, remote support can be a quicker and cost-effective option.

Our internal security procedures, ensure that only our authorised personnel are able to access your server or computers, and user names, passwords, etc. are never made available to anyone other than the support technician handling your job. All data from our office to your system and from your system to our office is encrypted for additional security.

Should you have any queries, or to arrange for a consultation with one of our sales representatives, please do not hesitate to contact us.